Terms and Conditions

The following documents contain the terms, conditions, rules and regulations applicable to the furnishing of services provided by Midwest Telecom of America, Inc. (MTA). To view these documents you must have Adobe Acrobat Reader installed on your computer.

+ Business Services Tariff Documents

Indiana End User Tariff - Download | View
Indiana Carrier Access Tariff - Download | View
Illinois End User Tariff - Download | View
Federal Tariff - Download | View

+ Business Services Non-Tariff Documents

MTA Service Guide (applicable to agreements signed prior to 6-1-2015) - Download | View
Commercial Service Agreement (applicable to agreements signed on or after 6-1-2015) (Revised 6-30-2021) - Download | View
International Rate Table - Download | View
Ohio Service Guide - Download | View
Service Level Agreement OnNet Data - Download | View
MTA Cloud / Hosted PBX Communications Solutions TERMS AND CONDITIONS - Download | View
Surcharges, Fees, and Taxes - Download | View
Other Charges - Download | View

+ Residential Service Documents

Authorization Agreement for ACH Payments - Download | View
Automatic Credit Card Payment Authorization Agreement - Download | View
Residential Subscriber Order Form - Download | Order Residential Services Online
Residential Price List - Download | View
Residential Service Agreement - Download | View

+ Policy Documents

Broadband Internet Disclosure - Download | View
Acceptable Use Policy for Internet Access Service - Download | View
Acceptable Use Policy for Voice Services - Download | View
Privacy Policy - Download | View

+ Regulatory Documents

Federal Universal Service Fund Surcharge - Private Line Services - Download | View
Midwest Telecom of America, Inc., Telephone Communications, Merrillville, IN
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Northwest Indiana cities we serve: Portage, Valparaiso, Chesterton, Burns Harbor, Westville, Wanatah, Kouts, DeMotte, Wheatfield, Roselawn, Lake Village, Schneider, Michigan City, LaPorte, Merrillville, Hobart, Crown Point, Hammond, Dyer, East Chicago, Gary, Griffith, Highland, Lowell, Munster, Schererville, Lake Station and Porter, Cedar Lake, St. John, Hebron, Whiting. Illinois cities we serve: Beecher, Crete, University Park, Monee, Richton Park, Park Forest, Chicago Heights, South Chicago Heights, Peotone, Sauk Village, Ford Heights, Olympia Fields, Lynwood, Lansing, Homewood, Flossmoor, Willowbrook, Steger, Glenwood, Thornton, South Holland, Calumet City, Dolton, Burnham.
Midwest Telecom of America, Inc.
Northwest Indiana
1567 E. 93rd Ave
Merrillville, IN 46410