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Below is a list of the most asked questions. If you do not find the answer you are looking for here, please visit our contact page.
Who is MTA? Why is MTA different from other providers? What products does MTA offer? Can MTA really save me money? Who does MTA use as service providers? Where does MTA provide services? When can I have my service installed/converted and how long will it take? Will changing to MTA disrupt my current service? Are certain times of the day cheaper to make long distance calls? What are Account Codes? Does MTA have toll free numbers or calling cards?
Does MTA provide equipment for data products? Who coordinates service turn up for data products? Does MTA offer digital voice services for local phone service?
When should I expect to get my invoices? Why is my first invoice so high? What are these other charges on my invoice? What do I do if I have a billing dispute? Why do my dates of services show up as future dates? Where can I find local and long distance directory assistance charges? My bill is lengthy and complicated, what can I do? What do the codes next to my calls mean?
Who do I call when I need a repair? Who comes to my business when I order a repair? How soon until my service is restored? What is an "inside vendor" and why do I need one? What repairs do MTA cover and what repairs do they not? The repairman left, and I still have the problem, What do I do?
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