Wireless Broadband Internet Services
Network Monitoring and Provisioning
MTA maintains 24x7 network monitoring for functions including: bandwidth allocation, monitoring and controlling of network elements, monitoring traffic patterns to detect network over/under-utilization, traffic re-routing, troubleshooting, repairs, and customer resource management. In the rare event of network trouble, MTA is often able to detect the issue before our customer is aware of it. MTA customers enjoy the security of knowing we are on job 24x7.
Service Level Agreement
MTA has historically maintained service uptime of 99.9% or greater. As a result we provide a Service Level Agreement to our customers to guarantee service uptime and connectivity speeds. The agreement is designed to compensate the customer in the form of invoice credits for service downtime, exceptions made for factors outside of MTA's immediate control, for example a power outage at your place of business. More information about the Service Level Agreement is available from your MTA account representative.




