Wednesday February 22 , 2012

Wireless Broadband Internet Services

MTA's Wireless Broadband Internet Access provides fast symmetrical downstream and upstream Internet connectivity, and is perfectly suited to take advantage of the explosion of e-business opportunities in today's fast changing business marketplace. The technology utilizes licensed and unlicensed spectrum along with the most advanced equipment available in the industry today, and delivers connections from 768kbps to 100Mbps. Affordably priced, the service offers security, reliability, scalability and is backed by a performance guarantee and service level agreement. 

Network Monitoring and Provisioning
MTA maintains 24x7 network monitoring for functions including: bandwidth allocation, monitoring and controlling of network elements, monitoring traffic patterns to detect network over/under-utilization, traffic re-routing, troubleshooting, repairs, and customer resource management. In the rare event of network trouble, MTA is often able to detect the issue before our customer is aware of it. MTA customers enjoy the security of knowing we are on job 24x7.

Service Level Agreement

MTA has historically maintained service uptime of 99.9% or greater. As a result we provide a Service Level Agreement to our customers to guarantee service uptime and connectivity speeds. The agreement is designed to compensate the customer in the form of invoice credits for service downtime, exceptions made for factors outside of MTA's immediate control, for example a power outage at your place of business. More information about the Service Level Agreement is available from your MTA account representative.
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Cisco Partner

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Midwest Telecom is a registered Cisco Partner, offering a variety of Cisco IP Phone Systems and Routers. Click Here

Voted Best of Northwest

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Best Communication Service Provider by the Readership of Northwest Indiana Business Quarterly. Click Here

BBB Accredited Member

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Midwest Telecom is an accredited member of the Better Business Bureau. To verify,Click here